idola77Privacy Policy
This page describes what we collect when you use idola77 and how we keep that data protected. We operate an online entertainment service available where local law permits. Our commitment is to handle your personal information with care, transparency, and respect for your rights.
We at idola77 collect data only to deliver our service—account verification, payment processing, fraud prevention, and customer support. We do not sell your information to third parties. Your data remains yours, and we explain exactly how we use it below.
Our service spans users across Jakarta, Surabaya, Bandung, Medan, and Semarang. We support payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Each payment processor handles your financial data under their own security standards, which we outline in the Details section.
What We Collect on idola77
We collect personal data in three categories: account information, transaction records, and device data. Account information includes your name, email, phone number, date of birth, and address—required for account creation and Know Your Customer (KYC) verification. We use this to confirm your identity and comply with anti-money-laundering regulations.
Transaction records cover your deposits, withdrawals, and betting activity. We retain these for audit trails, dispute resolution, and regulatory reporting. Device data includes your IP address, browser type, and operating system—collected to detect fraud, prevent account takeover, and improve our mobile-app experience on Android and iOS.
We do not collect your password in plain text. We store a cryptographic hash, which means even our staff cannot read it. If you forget your password, we send a reset link to your registered email; you create a new one yourself.
Third-Party Processors
Our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank) receive your transaction details directly. We do not store your card number or bank account credentials—those stay with the payment processor. We also use cloud servers located outside Indonesia for data backup; your data is encrypted in transit and at rest.
We may share anonymized data with game studios (Evolution Gaming, PG Soft) to report your play history and settlement outcomes. This data cannot identify you personally.
Cookies and Tracking
We use cookies to keep you logged in and to remember your preferences (language, theme). These are session cookies—they expire when you close your browser. We do not use third-party tracking cookies or sell your browsing data to advertisers.
Your Rights and Our Commitments on idola77
You have the right to access, correct, or delete your personal data. To request a copy of your data, email our support team. We will respond within 14 days. You may also request deletion of your account; we will remove your data within 30 days, except where we are required by law to retain it (e.g., transaction records for tax purposes).
We undertake to protect your data using industry-standard encryption (TLS 1.2 or higher) and two-factor authentication on your account. We conduct regular security audits and do not share your information with third parties without your consent, except as required by law or to prevent fraud.
If you believe your account has been compromised, contact us immediately. We will review your withdrawal history, flag suspicious transactions, and help you reset your credentials. Our support team operates during standard business hours and responds to urgent security issues within 24 hours.
Our services are available only where local law permits. We do not operate in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have questions about our privacy practices, contact us through the support channel on idola77.